This website guarantees a prescient approach to user privacy and ensures the imperative to preserve the latter.
Users visiting this website do so at their own discretion and provide their personal details at their own risk. This information is confidential and stored until a time that it is no longer required.
The first feather does not use or disclose information about your individual visits to our website or any information that you may provide to us (such as your name, address, e-mail ID or mobile number) to any outside sources. The first feather does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you (such as your password, credit card number and bank account number).
The first feather will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. However, The first feather may or may not access your personal details to give you assistance in rectifying any queries.
Contract formation guideline:
Once you place an order, you will receive acknowledgment on your registered email ID with mentions of the order received at our end. Please note that this auto-generated email does not mean that we have accepted your order. Your order is an offer made to us that is subject to our will of selling the product. All orders are conditional (i.e. based on availability and acceptance by us) and we will confirm our acceptance by sending you another email confirming the dispatch of the product.
The contract between us will be recognized only when an email has been sent to you about the dispatch of the product. Please note that all communication will happen through electronic media.
In case of a pre-paid order, we will not process your order until payment has been received. In case of a COD order, we will not process your order until a confirmation call has been received and responded to by you. Before entering into a contract, we are entitled to refuse any order placed by you for any reason.
While placing an order you undertake that all details provided by you to us while requesting goods or availing any services from us are true and accurate. In addition, while placing a prepaid order, you agree that you are an authorized user of the credit or debit card used for the transaction while placing the order; and in the case of COD order, you undertake that you have sufficient funds to payout the bill.
In case somebody forged your identity while placing any request to us, you hold the on us to inform us about the same before entering into the contract.
Price and payment:
The price payable for your order is displayed on the checkout page on the website (excluding any delivery charged in case applicable).
Payment is acceptable by us made by ‘your chosen’ mode of payment (from the modes of payment acceptable by us on our website). In case of pre-paid orders, your order will be dispatched from our end once we receive a successful transaction notification for full payment for the order placed with us.
Prices for the product can be altered without any prior notice but changes will not be entitled for the orders that have already been accepted by us. We provide multiple products that you can order from us, in some cases, it is possible that despite our best efforts, some of the products listed on our site may get priced incorrectly, unintentionally. We take utmost care in verifying the price of the order before dispatching from our end, and in case of any sort of discrepancy (i.e. whether the price was charged higher or lower than the correct price), we will intimate you with the same.
Please note that we reserve full authority to cancel any order before and after dispatch, from our end in the case an order has been placed for an incorrectly priced product listed on our website. But, since the pricing error is obvious or could have reasonably been recognized by you as a mispricing, we are not bound to abide by the contract in such a situation.
Rights and obligations transfer corresponding to Contract:
Service Unavailability:
The first feather reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problems corrupt the security, or proper administration of the service. The first feather reserves the right to refuse the service to anyone at any time before binding the contract.
Our Privacy Policy may change from time to time. However, we will not diminish your rights without your explicit consent.
All First Feather products are made from 100% GOTS-certified organic cotton, free from harmful chemicals and pesticides. This certification ensures that our materials meet strict environmental and social criteria, promoting a cleaner, safer world for all.
We operate with a zero-waste philosophy, carefully minimizing excess materials and reducing our environmental impact. From manufacturing to packaging, each step is thoughtfully designed to prevent waste and promote reuse.
We prioritize ethical sourcing, working with suppliers who ensure safe, fair working conditions and respect for all employees. Our supply chain reflects our values, promoting transparency and responsibility from farm to finished product.
As a cruelty-free brand, we are committed to creating high-quality products without any animal-derived materials or animal testing. This dedication ensures that our practices are as kind to animals as they are to our customers.
We use recyclable and biodegradable packaging, reducing waste and minimizing our environmental footprint. Each product is delivered in thoughtful, eco-conscious packaging designed to be reused or responsibly discarded.
By blending ethical production, sustainable materials, and environmental responsibility, First Feather sets a new standard in sustainable baby care. We are continuously seeking ways to further reduce our carbon footprint, support local communities, and create a positive impact for generations to come.
